Once again, one of Pakistan’s biggest ISP has fallen victim to the anathema that is PKNIC. It was just over a month ago that they somehow changed entries for Dancom’s domains in their database and this was done without any request from our side and without even informing us. Our domain and hence our email, websites and a number of other services were cut off from the rest of the world due to this.
They have now done it again. Though the latest entries are still valid and they haven’t had a major impact, they are not what they should be. We have attempted to reach them on their staff email address, the only point of contact, without any reply so far.
So to summarize, the sole authority for the .PK top level domain charges exorbitant fees (more than $30 a year) for domain registrations and still makes blunders that cause unacceptable outages for an industry that thrives on high availability. To top it off, they have no street address or support number. These incidences make it seem like we live in a banana republic with no hope for those that depend on things being done correctly.
With most of the world’s TLDs becoming available for registration through more than one registrar, I think it is about time that we got rid of PKNIC or forced them to change their ways. They have had a good profitable run for many years now and enough is enough. I don’t know if the last issue reached the right people at the Pakistan Telecom Authority (PTA), but this time, I’ll make sure that it does and something solid is done about it.